The Work Request Query frame allows you to search for and view data related to Work Request records in your M5 system. You can filter on a variety of selection criteria.
Selection Criteria:
Location/Location Group, Unit/Department/Component Number, Work Request Number, Status, Job Code/Partial Job Code, Job Reason, and Due Within. You can click the More hyperlink to display additional criteria. Note: if you are coming to this screen from Work Order Main, the unit number will carry over as a 'sticky' field.
After you are finished entering your selection criteria, click the 'Retrieve' button to run the query and display your results on the i-frame below.
Query Results:
Each record that matches your selection criteria will display the Unit/Dept/Comp Number, Work Order Number (hyperlink to Work Order Main), Location, User Dept, Job Code, Reason, Unit Status, Hours, Work Plan Number, Priority, Campaign, Due Date, Work Plan Date, Shift, Assignment, Resource, Accident Number, Notify Date, Vendor Number, Locked?
WR Mass Delete Functionality:
If you have the required privilege (WR MASS DELETE) you can click on the ... button next to Find and execute a mass delete of work requests, depending on the value of System Flag 5167. Certain rules apply to this functionality and only work requests that meet certain criteria can be deleted using this functionality. See below:
Only those work requests not generated by the Campaign Manager can be deleted using the Mass Delete Function.
If a work request has an occurrence number of '2' or higher, it cannot be deleted using this functionality. This indicates occurrence '1' appeared on a work order and therefore it cannot be deleted permanently using mass delete.
Work requests that are in 'Locked' status cannot be deleted using mass delete function.
WR MASS DELETE privilege is needed to use this function on work request query screen.
System flag 5167 (# of Days Back For Mass Delete Work Requests) - When doing mass delete work requests, if Due Within or Due Between is defined, that will supersede this system flag. Otherwise, this flag will be used to specify the number of days old the work requests have to be deleted.
5167 - # of Days Back For Mass Delete Work Request - When doing mass delete work requests, if Due Within or Due Between is defined, that will supersede this system flag. Otherwise, this flag will be used to specify the number of days old the work requests have to be deleted.
WR MASS DELETE - Allows the user to use the Mass Delete function on the Work Request Query frame.
Last Updated: 06/18/2018
NOTE: To view a list of System Flags and Role Privileges that may impact this screen, hover over the screen title in M5 to display the bubble help/tooltip. At the bottom of the bubble help/tool tip, there is a Settings hyperlink. Click that hyperlink to display the list of flags and privileges.
Additional training and technical documents on this subject may be available in the Resource Files area.